Residential|Business

My Rogers

Order status

Track activations, eSIM device registrations and plan changes in one place. Every request shows its confirmation number, effective date and monthly impact in Canadian dollars.

Plan change — Ignite Internet 500u → 1 Gbps

Speed upgrade with Rogers Wi-Fi Pods included, applied remotely.

Confirmation RGR-482017 · Effective September 9, 2026

Scheduled

+$15.00 CAD/mo

New rate
$110.00 CAD/mo (was $85.00)
Pods
Included — $10.00/mo add-on removed
Install
No technician visit required
  1. Change requested

    New plan selected and priced.

  2. Eligibility confirmed

    Checked against contract, promotions and bundle rules.

  3. Scheduled

    Applies at the start of the next billing cycle.

  4. 4Applied

    New rate appears on your bill.

eSIM device registration — Alex

Galaxy S24 registered to the 5G Infinite Essential line.

Confirmation RGR-481944 · Effective September 2, 2026

Completed

No monthly change

EID
8904 2381 •••• •••• •••• •••• •••• 7714
IMEI
•••••••••• 44821
Device
Samsung Galaxy S24
  1. EID and IMEI received

    Device identifiers captured from the customer.

  2. Device validated

    Checked against the Rogers device catalogue and blocklist.

  3. eSIM profile pushed

    Carrier profile delivered to the handset over WiFi.

  4. Device registered

    Handset paired to the line on the network.

New Rogers Mobile line — Taylor

5G Flex 5GB, iPhone 14, number ported from Bell.

Confirmation RGR-481902 · Effective September 9, 2026

In progress

+$39.00 CAD/mo

$15.00 one-time

Line
(647) 555-0142
Port-in
Bell — completes within 2 hours
Device
iPhone 14 (bring your own)
  1. Request received

    Order captured and credit-checked.

  2. Line provisioned

    Number reserved on the Rogers 5G network.

  3. 3SIM / eSIM issued

    Profile downloaded or SIM card shipped.

  4. 4Active

    Talk, text and data are live on the line.

Concept Demonstration